RADR Virtual Support Desk

The RADR Virtual Support Desk is for Students Who:

Have questions about:

• Assistive Technology (AT)-

  • Technical issues or follow up training regarding your assistive technologies or adaptive devices  

  • Device/s that you are currently using (ex. FM System, SmartPen, Tablet, Microphone)

  • Borrowing or returning an assistive technology device

  • Software

    • text to speech

    • speech to text

  • Accessible course materials (also known as alternate format materials)

    • Textbook (ACM/AFT) requests (ex. digital, large format)

    • Materials that have been remediated for your courses or need to be remediated

  • American Sign Language (ASL) interpretation

  • Communication Access Realtime Translation (CART captioning)

  • Video closed captioning or audio descriptions

How to connect with the RADR Virtual Support Desk:                        

1. Email the RADR team at:  

   1. Full team: radr@echo.rutgers.edu

   2. Alternative course materials/Alternative text: radr.acm@echo.rutgers.edu

   3. ASL, CART, captioning: radr.aslcart@echo.rutgers.edu 

2. Join a virtual drop-in session with Rutgers Access and Disability Resources.

   1. Tuesdays from 2:00 pm to 3:00 pm.

   2. To attend go to https://rutgers.zoom.us/my/mrm505 and use passcode 102317

3. Live chat will be available on Thursdays from 4:00 pm to 6:00 pm.

4. Book an appointment with a member of the RADR team through our Bookings Page.