RADR Virtual Support Desk

The RADR Virtual Support Desk is for Students Who:

Have questions about:

  • Assistive Technology (AT)-

    • Technical issues or follow up training regarding your assistive technologies or adaptive devices  

    • Device/s that you are currently using (ex. FM System, SmartPen, Tablet, Microphone)

    • Borrowing or returning an assistive technology device

    • Software

      • text to speech

      • speech to text

    • Accessible course materials (also known as alternate format materials)

      • Textbook (AFT) requests (ex. digital, large format)

      • Materials that have been remediated for your courses or need to be remediated

    • American Sign Language (ASL) interpretation

    • Communication Access Realtime Translation (CART captioning)

    • Video closed captioning or audio descriptions

How to connect with the RADR Virtual Support Desk:

  1. Email us at:  radr@echo.rutgers.edu

  2. Join a virtual drop-in session with Rutgers Access and Disability Resources.

    1. Wednesdays from 9:00 am to 10:00 am and Thursdays from 3:00 pm to 4:00 pm.

    2. To attend go to https://rutgers.zoom.us/my/mrm505 and use passcode 102317

  3. Starting July 16th, chat via live chat on Tuesdays from 11:00 am to 1:00 pm, Wednesdays from 4:00 pm to 6:00 pm, and Fridays from 8:30 am to 10:00 am.

  4. Book an appointment with a member of the RADR team through our Bookings Page.

Other University Resources For Technical Support:

Canvas Support

Website: Canvas Support Center (Links to an external site.)
Email: help@canvas.rutgers.edu
Phone: 877-361-1134 (Available 24/7)

Office of Information Technology

Website: https://it.rutgers.edu/help-support/ 
Phone: 833-OIT-HELP (833-648-4357)
Email: help@oit.rutgers.edu 

Need other support related to your accommodations:

Reach out to your ODS Office:





New Brunswick
Off Campus Locations