RADR Support

As the university continues to respond to the COVID-19 outbreak, our office is committed to ensuring we are getting back to you as soon as possible, with accurate information and resources. To help us, please submit our support form below and someone will get back to you shortly.


For general questions and inquires you may also email us at :

Email: radr@echo.rutgers.edu

During the next few weeks, it will be difficult for us to answer phone calls directly. The best method for contacting our support team is to submit the RADR Support Form and secondly, email us.

Virtual Support Desk

Whether you're having difficulty using a device we've given you, or want to schedule a follow-up training with us, you can now book an appointment for our virtual drop-in hours:

All support calls will be done via WebEx and last about a half-hour. Please be sure to describe the issue you are having in the comments box.

Logging into your support call

  1. Click on the staff member below you are meeting with:
    Nicholas Russo
  2. Enter your full name and email, then click join





New Brunswick
Off Campus Locations