Accessibility Tools for Conferencing Platforms

Why Accessibility in Virtual Meetings Matters

At Rutgers, online conferencing platforms such as Zoom, Microsoft Teams, and WebEx are used every day for instruction, office hours, advising, and collaboration. Ensuring these tools are accessible helps create an inclusive environment where all students—including those with disabilities—can fully engage in virtual learning experiences.

Key Accessibility Features to Look for

When planning or hosting virtual meetings, consider whether the platform supports the following:

  • Live Captions and Transcripts
    • Real-time captioning ensures that students who are deaf or hard of hearing can follow along. Captions can also benefit anyone participating in a virtual meeting. 
  • Screen Reader Compatibility
    • Allows students who are blind or visually impaired to access controls and content through assistive technology.
  • Keyboard Navigation
    • Enables users with mobility impairments to participate without needing a mouse.
  • Adjustable Visual Settings
    • Options like high contrast modes, text size changes, and interface simplification help students with visual or cognitive disabilities.
  • Support for Interpreters
    • Platforms that allow spotlighting or pinning American Sign Language (ASL) interpreters enhance communication access.

Rutgers-Supported Conferencing Platforms

Below are the primary platforms used at Rutgers, with links to detailed guidance on their accessibility features and best practices for inclusive use.

Zoom Accessibility
MS Teams Accessibility
Webex Accessibility

Best Practices for Hosting Accessible Virtual Meetings

  • Plan Ahead

    If a student requests accommodations (such as captions or an interpreter), coordinate support services in advance.

  • Communicate Accessibility Options

    Let participants know what accessibility features are available and how to use them.

  • Provide Materials Beforehand

    Share slides or documents before the meeting so students can review content at their own pace or with assistive tools.

  • Record and Caption When Possible

    Recording your session and making captions available afterward supports students who need to review material or who missed the live event.